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Locksmith services · SM-02

Locked out, keys lost or a lock broken in

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A key snapped off in a brass cylinder lock on a white front door, the broken key head lying on a coir doormat
Emergency LocksmithKey card · SM-02
FITS · Suits
Lockouts, lost keys, snapped keys, break-ins
HOW · How it works
Mobile call-out, non-destructive entry first
RANGE · Sizes
One door or gate to a whole house resecured
CHECK · Check first
Ask for the PSIRA number and proof of address
TIME · Lead time
Often within hours; ask for an arrival time

An emergency locksmith is the one you need when you are locked out, the keys are lost or stolen, a key has snapped in the lock or a break-in has left a door that will not close. Most of these calls come at the worst time: late at night, in the rain or with a child or pet inside. Send a short request with what happened and where you are, and independent locksmiths who take urgent call-outs near you will reply with free quotes, with no obligation to go ahead.

When to call an emergency locksmith

These are the calls locksmiths get most often:

  • Locked out of the house, flat, office or car, with the keys inside or lost
  • Lost or stolen keys, where the locks should be changed or rekeyed the same day
  • A key snapped in the lock or a lock that has jammed shut
  • Break-in damage: a forced lock, a snapped cylinder or a bent security gate lock that must be made secure tonight

For a car, say so: car locksmith work needs different tools.

What to do while you wait

Stay somewhere safe and lit, with a neighbour, in your car or at the guardhouse of your estate. If you have armed response, tell them a locksmith is coming. Do not force a window or kick the door: the damage usually costs more than the call-out. Find something with your address on it, such as an ID or a bank statement on your phone, because a good locksmith will ask for proof before opening the door.

How a lockout is opened

A skilled locksmith tries non-destructive entry first: picking the cylinder, working the latch or using bypass tools. Most standard house locks open this way. Drilling is the last resort, mainly for high security cylinders or a jammed lock, and then the cylinder is replaced on the spot. After a break-in the locksmith secures the door first and quotes for proper repairs once it is daylight.

Prices and what to ask on the phone

Night, weekend and public holiday rates are higher, and distance adds to the bill. Before you agree, ask:

  • the total including the call-out and after-hours rate
  • whether a new lock or cylinder is likely, and its price
  • roughly when they will arrive
  • their PSIRA number, and how you can pay

Pay against an invoice, and be wary of a price that changes once the locksmith is at the door.

What to include in your request

  • What happened and when
  • The door or gate and the lock type
  • Your suburb, estate or complex
  • Whether new locks or rekeying are needed
  • Ask for the full price before they set out

Emergency Locksmith for different clients

  • Homeowners: a lockout at the front door, lost keys or a lock forced in a break-in
  • Complexes, estates and body corporates: a unit door lockout or a jammed pedestrian gate lock at the complex entrance
  • Offices, shops and practices: a shopfront that will not lock at closing time or an office lockout
  • Landlords and letting agents: tenants locked out at night, and locks changed the same day after lost keys
  • Factories, warehouses and workshops: a jammed roller door lock or a padlock that seized on the yard gate
  • Farms and smallholdings: a farmhouse lockout or a store lock that failed miles from the nearest town
  • Schools, clinics, churches and hostels: a locked classroom, clinic store or office that must be open by morning
  • Builders, shopfitters and contractors: property managers who need a site or empty unit secured after a break-in

Frequently asked questions

How much does an emergency locksmith cost?
Locksmiths' own published price guides put a standard house lockout at about R500 to R1,500, and a call-out between midnight and 6am at up to about R1,800. A new cylinder or lock, or a long drive, adds to it. Get the full price before the locksmith leaves for your address.
Can I get an emergency locksmith near me at night?
Usually, yes, in cities and most larger towns, where some locksmiths take calls at any hour. In small towns and farming areas the nearest one may be further away. Send your request with your suburb and what happened, and ask each locksmith for a realistic arrival time rather than a promise.
I'm locked out with the key in the lock inside. Can it still be opened?
Often, yes, though a key left in a lever lock or a double cylinder on the inside makes picking harder. The locksmith may open another door, work the latch or, as a last resort, drill and replace the cylinder. A thumb turn inside instead of a key avoids this next time.
Should I change the locks after losing my keys?
If the keys had your address, car or remote with them, yes, and the sooner the better. Rekeying the cylinders is usually cheaper than new locks: new pins go in and the old keys stop working. Lever locks are changed or fitted with new levers. Also cancel any lost gate remotes or tags.

Emergency Locksmith by province and city

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Free quote request

Request emergency locksmith quotes

Fill it in the way a locksmith would write up a job: the doors and the keys, what happened and where, or how many you need, and how to reach you. Locksmiths and suppliers who work in your area quote you directly.

Lock & key job cardFREE · NO OBLIGATION · SM-02 · Lockout
JOB 073657

01The job

02What happened (optional, it helps the quote)

CALL-OUT CARD · THE LOCK

Doors
-
Locks
-
Keying
-
Estimate
-

A rule of thumb from published prices, not a quote.

03When

04Job list (optional)

  1. 01
  2. 02
Up to 12 lines: locks, handles, keys, safes or work.
Needs and options

05Your details

Free and no obligation. By sending you agree that we may share your request with suitable locksmiths and suppliers. See our privacy policy.

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